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MANAGED IT SERVICES

OVERVIEW

Unhappy with your IT team? Don't have an IT team? Whether you're looking for bench strength to support internal staff or need a managed services partner to design, implement, and support your IT at every turn - we have you covered. Our managed services partnerships cover everything you need to ensure your technology works how you need it to, when you need it, and with no surprises.

Included In All MSP Services

Forward Communication

Focusing on solving technology issues because your number one priority is your business. Our team of technology experts are dedicated to making your IT experience as seamless as possible.

Proactive Management

Preventative measures to ensure your business is firing on all cylinders at all times. Proactive management makes sure we get to the problem before it gets to you.

Security Essentials

Focusing on operating systems, software patching and malicious software scanning and removal, this precautionary feature focuses on stopping problems before they reach your business.

Partner Onboarding

The first step in implementing our services. We’ll get to know your business, plan for long-term decisions and understand not only where you are but where you are going. Our partner onboarding typically consists of five phases. 

Partner Onboarding:

Our managed services not only take the place of a full-time “tech guy”, but come with years of experience backing them. We take the time to understand where you are, where you want to be and get you there. We’ve learned the best ways to make your office and day-to-day operations function FOR you, not against you so you focus on the things that make your business your business.
Onboarding Meeting
Develop business point-of-contacts and review all of the information we need to get you up and running.
Technical Meeting
A blend of remote and onsite onboarding consisting of infrastructure review, hardware and software installations, and full environment set-up.
Review
We’ll discuss any findings during technical on-boarding and provide any future recommendations and upgrades.
Implementation
All approved recommendations from review implemented.
Ongoing Support
Regularly provided network status reports.

1

Fully Managed - Do It For Me:

Hands-Off. Low Effort. Cost Effective. All buzzwords that get any business owner’s attention. But at N-Tech they aren’t just catch phrases...we live and breathe technology and business efficiency. From workstations to servers and cloud backups to office administration, we know how to help.

2

Co-Managed - Do It With Me:

Already have an IT team? Do It With Me is right up your alley. We work alongside your in-house IT to help manage day-to-day tasks, delivering the bench strength you need to be at your best.

3

Custom Managed:

No two businesses are the same. Have some unique needs? Go Custom. Work with us to plan, design, and implement a unique managed IT solution that provides the best fit for your business.

MSP:
Server & Backup

N-Tech leverages Datto as our trusted backup and disaster recovery solution. More than just backup, N-Tech offers business continuity solutions that protect business data and provide secure connectivity. Datto’s Total Data Protection solutions deliver uninterrupted access to business data on-site, in transit, and in the cloud.
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Features Include:

Secure Remote and On-Site Support and Troubleshooting
Proactive backup error and failure support
Encrypted managed backups
Long-term data retention
Backup restoration support
Backup event alerts
Physical asset tracking and management
Software license tracking and management
Routine health checks

MSP:
Business Application

As a Microsoft Partner, N-Tech is your one-stop-shop when it comes to leveraging the power of Microsoft products and services. If you are looking to drive collaboration and innovation within your organization, we can help you find the perfect Microsoft solution to meet your needs.
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Features Include:

Microsoft Office Applications
Preventative Issue Detection
Business Focus
Vendor Management
Access To Knowledgeable Software Professionals
Compliance & Security
Business Agility
Need more than just managed Microsoft applications? On-premise or in the cloud, our software experts take the time to understand and manage all applications critical to the everyday operation of your organization. Our customizable managed application services support business-specific applications for a variety of industries.

MSP:
Network

N-Tech takes pride in our comprehensive managed network offerings and will make all reasonable efforts to maintain identified customers services related to firewalls, routers, switches, and wireless access points.
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Features Include:

Firewall management
Wireless network management
Network change management request
Appealing to businesses seeking an IT partner to manage and support every aspect of hardware and software within your network, managed workstation allows you to put your trust in us to handle everything from infrastructure and server maintenance to new user set-ups and day-to-day support requests.

Other Offerings

Tech Assessment

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Review IT

Cloud Services

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Cloud IT

Microsoft 365

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Migrate IT

Infrastructure

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Build IT

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